Trip's Terms & Conditions
1. Booking and Payment:
1.1. To secure your reservation, payment is required at the time of booking. The amount due may vary depending on the pricing tier associated with the date the payment is finalized. Parrot Trips operates on a tiered pricing system, offering discounted rates for early bookings, regular rates for bookings made within a specified timeframe, and late joiner rates for bookings made closer to the trip start date. Specific payment requirements for each trip are detailed in the trip's information session material and on the trip's webpage.
1.2. Participants must complete the full payment by the specified deadline associated with their chosen pricing tier to secure their reservation. Failure to complete payment by the designated time will result in the forfeiture of any package discounts, and the participant will be liable for the full, non-discounted price.
1.3. It is important to note that participants who have not completed the payment by the final booking deadline will not have their spot secured, and they will not be eligible for a refund.
2. Cancellation and Refund Policy:
2.1. Travelers will have at least two cancellation deadlines with specific conditions for each deadline.
2.2 The specific conditions for these deadlines and any other that may be offered will be detailed in the trip's information session material.
2.3. Cancellations made after these deadlines are not eligible for any refund.
2.4 In the case that the entire trip is canceled by the group host(s), the same cancellation conditions for an individual package will apply to all travelers.
3. Reselling and Transfer:
3.1. Participants may transfer their reservation to another individual or resell their spot to a friend until the specified transfer date.
3.2. Any such transfers must be communicated to Parrot Trips via email by the person who is transferring the package, and the transfer must be approved by our team.
3.3. Reselling or transferring spots after the specified transfer date is not permitted without prior approval from Parrot Trips.
4. Trip Itinerary and Changes:
4.1. While we make every effort to adhere to the planned itinerary, Parrot Trips reserves the right to make changes or alterations to the itinerary, activities or accommodations due to unforeseen circumstances or events beyond our control.
4.2. Participants will be notified promptly of any changes.
5. Participant Responsibilities:
5.1. Participants are responsible for their own well-being and safety during the trip.
5.2. This includes following all instructions provided by Parrot Trips staff, adhering to local laws and regulations, and taking necessary precautions to safeguard personal belongings.
5.3. Parrot Trips is not responsible for any loss, damage, or injury incurred by participants during the trip.
5.4. Act in a respectful and non-discriminatory manner towards any individual, whether they are a traveler, staff member, or local resident.
5.5. Participants are required to adhere to the guidelines and instructions provided by Parrot Trips throughout the duration of the trip.
5.6. The participant is solely responsible for all additional charges incurred on their behalf at hotels, restaurants, activities, or any other third-party vendors. Parrot reserves the right to charge the participant for any such charges billed to Parrot.
5.7. All information provided by travelers on the registration form and other methods must be accurate, true, and complete.
5.8. Travelers must arrive on time or within the announced grace period for all activities and departures to ensure a smooth experience for the entire group. If a traveler is late, the activity will proceed as scheduled (e.g., the bus will depart), and the traveler will not be eligible for reimbursement. In such cases, travelers may need to arrange their own transportation to catch up with the group at the next meeting point.
6. Parrot Trips Responsibilities:
6.1. Parrot Trips undertakes several responsibilities to ensure a smooth and enjoyable experience for participants. Its service is primarily aimed at ensuring the delivery of everything that was contracted in the package and optional activities, carried out through the following activities, but not limited to: booking accommodations such as hotels or lodges, arranging transfers between destinations, coordinating internal flights if applicable, providing a knowledgeable and experienced team member who will be available throughout the trip to maintain trip standards and assist participants as needed, offering guidance and instructions on appropriate conduct and activities during the trip, and ensuring that all logistical aspects of the journey are handled efficiently and professionally.
7. Image Rights:
7.1. Parrot Trips may take photographs or videos during the trip for promotional purposes.
7.2. By participating in the trip, participants grant Parrot Trips the irrevocable and unrestricted right to use and publish their likeness in such materials, without compensation or notification.
8. Trip Promoters:
8.1. Any students or individuals acting as promoters for Parrot Trips are not representatives of the company and are not liable or responsible for any aspect of the trip or its organization.
9. Travel Insurance:
9.1. Travel insurance is mandatory for all participants.
9.2. Participants are responsible for obtaining comprehensive travel insurance that covers medical emergencies, and lost or damaged belongings.
9.3. Parrot Trips will assist travelers in accessing Brazil’s public healthcare system when applicable and provide guidance on when seeking private care is necessary.
9.4. In cases where a traveler cannot make medical decisions, Parrot Trips will consult their designated plus one or, if needed, make the call to transfer them to private care.
9.5. Any private medical expenses incurred will be the traveler’s responsibility, and Parrot Trips will provide all necessary documentation to support their insurance claims.
10. Force Majeure:
10.1. In the event of unforeseen circumstances such as natural disasters, political unrest, or other force majeure events, Parrot Trips reserves the right to cancel, reschedule, or modify the trip as necessary for the safety and well-being of participants. Any activities not yet conducted will be refunded in full if cancellation occurs before the start of the trip, or on a pro-rata basis for the remaining days of an already started trip.
10.2. Parrot Trips is not liable for any losses or damages resulting from such events.
11. Liability and Assumption of Risk:
11.1. Participants acknowledge that travel involves inherent risks, including but not limited to accidents, injuries, and unforeseen events.
11.2. By participating in the trip, participants voluntarily assume all risks associated with travel and release Parrot Trips from any liability for damages, injuries, or losses incurred during the trip.
12.Health and Medical Information:
12.1 Participants are responsible for ensuring they are in good health and fit to travel with Parrot Trips. It is recommended that participants consult with a healthcare professional regarding any necessary vaccinations or health precautions for the destination.
12.2 Participants must inform Parrot Trips of any medical conditions or dietary restrictions that may affect their participation in the trip.
13. Documentation and Visa Requirements:
13.1 Participants are responsible for obtaining any necessary travel documents, including passports, visas, and permits required for entry into the destination country.
13.2 Parrot Trips will provide guidance and assistance regarding visa requirements, but participants are ultimately responsible for ensuring they have the necessary documentation for travel.
14. Privacy Policy:
14.1. Participant information collected during the booking process will be used solely for trip-related purposes and will not be shared with third parties.
14.2. Parrot Trips is committed to protecting the privacy of its participants and will not disclose personal information without consent, except as required by law.